Administracinė veikla, įstaigų ir kitų verslo įmonių aptarnavimo veikla
This class includes the provision of a combination of day-to-day office administrative services (for example, reception, financial planning, billing and record-keeping, personnel, postal and mailing services, and so on), for others on a contract or fee basis. · This class includes: - document preparation (e.g. editing, proofreading, typing, word processing and pre-archiving) - other secretarial support services - transcription of documents - letter or résumé writing - provision of mailbox rental services and other postal and mailing services (e.g. pre-sorting, addressing) - duplicating - blueprinting - operation of photocopying machines for photocopying as a self-service - digitalisation of files (without any further processing of data) - formatting of e-books · This class also includes support activities for others on a contract or fee basis that are ongoing routine business support functions that businesses and organisations traditionally do for themselves. · Units classified in this class do not provide operating staff to carry out the complete administrative operations of a business. Units engaged in one particular aspect of these activities are classified according to that particular activity. · This class excludes: - printing of documents (offset printing, quick printing, digital printing, etc.), see 18.12 - pre-press services, see 18.13 - storage of paper files, see 52.10 - courier services, see 53.20 - data processing and digitalisation of files associated with the further processing of data, see 63.10 - storage of data files, see 63.10 - rental of non-equipped offices, co-working spaces and fully-equipped offices, see 68.20 - activities of shared service centres (SSC) with strategic and managerial activities/centralised activities, see 70.10 - developing and organising mail advertising campaigns, see 73.11 - renting of containers to be used as offices, see 77.39 - public stenography services and specialised stenotype services (e.g. court reporting), see 82.99 - archiving of all kinds of documents (in paper or electronic forms), see 91.12
This class includes the activities of: - inbound call centres, including answering calls from clients by using human operators, automatic call distribution, computer telephone integration, interactive voice response systems or similar methods to receive orders, provide product information, deal with customer requests for assistance or address customer complaints - outbound call centres using similar methods to market goods or services to potential customers; conducting telephone interviews for market and opinion research surveys on a contract or fee basis - web-based contact centres · This class also includes the activities of: - centres dealing with customer requests for assistance or addressing customer complaints through other communication channels · This class excludes: - activities of brokers and agents for electric power and natural gas, see 35.40 - intermediation service activities for specialised construction services, see 43.60 - intermediation service activities for retail sale, see 47.9 - intermediation service activities for transport, see 52.3 - intermediation service activities for postal and courier activities, see 53.30 - intermediation service activities for accommodation, see 55.40 - intermediation service activities for food and beverage service activities, see 56.40 - intermediation service activities for video game software publishing, see 58.21 - intermediation service activities for software publishing and software downloads, see 58.29 - intermediation service activities for telecommunication activities, see 61.20 - financial and insurance intermediation service activities, see section L (e.g. activities of insurance agents and brokers (class 66.22)) - intermediation service activities for real estate activities, see 68.31 - market research and public opinion polling and statistical analysis thereof, see 73.20 - patent brokering (marketing) service activities, see 74.91 - intermediation service activities for the rental and leasing of tangible goods and non-financial intangible assets, see 77.5 - travel agency activities, see 79.11 - intermediation service activities for business support activities (except financial intermediation) n.e.c., see 82.40 - intermediation service activities for courses and tutors, see 85.61 - intermediation service activities for medical, dental and other health services, see 86.97 - intermediation service activities for residential care activities, see 87.91 - intermediation service activities for the repair and maintenance of computers, personal and household goods, motor vehicles and motorcycles, see 95.40 - intermediation service activities for personal services, see 96.40
This class includes the organisation, promotion and/or management of events, for example: - business and trade shows - company events - general or specialised exhibitions - conferences and conventions - seminars, symposiums and workshops - farmers’ markets and craft fairs · This class also includes the management and provision of the staff to operate the facilities in which the aforementioned events take place but only if the management and provision of staff are performed in association with the organisation, promotion and/or management of such events. · This class excludes: - erection of exhibition stands/booths depending on the type of installation performed, see division 43 - organisation of cultural events (e.g. film festivals, musicals or dance festivals), see 90.39 - technical planning, supply, setting-up and operation of audiovisual equipment and special effects associated with the organisation of artistic events, see 90.39 - organisation of sporting events, see 93.19 - technical planning, supply, setting-up and operation of audiovisual equipment and special effects associated with the organisation of non-artistic events, see 93.29 - organisation of personal ceremonies or celebrations, including weddings, name-giving ceremonies, birthday parties, etc., see 96.99
This class includes the intermediation service activities for business support activities n.e.c., by bringing clients and service providers together for a fee or commission. · These intermediation activities can be carried out on digital platforms or through non-digital channels (including face-to-face, door-to-door, telephone, mail, and so on). The fee or commission can be received from either the client or the provider of the business support service. Revenue for the intermediation activities can include other sources of income (for example, revenues from the sale of advertising space). · This class also includes: - reservation services for theatrical, sport, amusement and entertainment tickets - intermediation service activities for lottery games · This class excludes: - activities of brokers and agents for electric power and natural gas, see 35.40 - intermediation service activities for specialised construction services, see 43.60 - intermediation service activities for retail sale, see 47.9 - intermediation service activities for transport, see 52.3 - intermediation service activities for postal and courier activities, see 53.30 - intermediation service activities for accommodation, see 55.40 - intermediation service activities for food and beverage service activities, see 56.40 - intermediation service activities for video game software publishing, see 58.21 - intermediation service activities for software publishing and software downloads, see 58.29 - intermediation service activities for telecommunication activities, see 61.20 - financial and insurance intermediation service activities, see section L (e.g. activities of insurance agents and brokers (class 66.22)) - intermediation service activities for real estate activities, see 68.31 - travel agency activities, see 79.11 - patent brokering (marketing) service activities, see 74.91 - intermediation service activities for the rental and leasing of tangible goods and non-financial intangible assets, see 77.5 - intermediation service activities for courses and tutors, see 85.61 - appointment reservations for medical visits, see 86.97 - intermediation service activities for medical, dental and other health services, see 86.97 - intermediation service activities for residential care activities, see 87.91 - intermediation service activities for the repair and maintenance of computers, personal and household goods, motor vehicles and motorcycles, see 95.40 - intermediation service activities for personal services, see 96.40
This group includes the activities of collection agencies, credit bureaux, business information agencies and all support activities not elsewhere classified. These activities are predominantly provided to businesses.
This class includes: - collection of payments for claims and remittance of payments collected to the clients (e.g. bill or debt collection services) - compiling and the provision of information (e.g. credit or employment history) for financial institutions, retailers and others who have a need to evaluate the creditworthiness of individuals or businesses · This class also includes: - activities of rating agencies - repossession activities · This class excludes: - factoring activities, see 64.92
This class includes: - packaging activities on a fee or contract basis, whether or not these involve an automated process: • bottling of liquid or gaseous goods, including beverages and food • packaging of solids (blister packaging, foil-covered, etc.) • security packaging of pharmaceutical preparations • labelling, stamping and imprinting • parcel packing and gift wrapping - product sterilisation associated with packaging · This class excludes: - manufacture of soft drinks and production of natural mineral waters, see 11.07 - packaging activities incidental to transport, see 52.26
This class includes: - fundraising organisation services on a contract or fee basis - court reporting or stenotype recording services - public stenography services - real-time (i.e. simultaneous) closed captioning of meetings, conferences - barcoding services - barcode imprinting services - parking meter coin collection services - activities of handling visa and work permits - restaurant voucher handling service activities - providing assistance in motor vehicle registration - relocation service activities - administration of gift packages for leisure activities - voucher issuing and handling activities - charity crowdfunding activities - company domiciliation services - reading of consumption of heat and hot water, including cost allocation - administration of loyalty programmes - selling of deferred travel services: form of distribution of a service linked to travel, which can be of any nature (hotels, restaurants, personal care, leisure activities, etc.) - trading and brokerage of crypto-assets without liabilities · This class excludes: - activities of auctioning houses (wholesale) and online auction activities (wholesale), see 46.1 - activities of auctioning houses (retail sale) and online auction activities (retail sale), see 47.9 - providing film or tape captioning or subtitling services, see 59.12 - activities of shared service centres (SSC) with strategic and managerial activities/centralised activities, see 70.10 - business and other management consultancy activities, see 70.20 - activities of shared service centres (SSC) with two or more combined activities (set of administrative services) providing operational tasks for the whole enterprise or group (e.g. reception, financial planning, billing and record-keeping, personnel, postal and mailing services for the same enterprise group), see 82.10 - provision of document transcription services, see 82.10 - intermediation service activities for business support service activities n.e.c., see 82.40
See how 82 maps to other classification systems side by side — names, scope and differences.
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